Larry Bergeron needs to quickly hear from his colleague Ralph concerning the prospect of changing vendors on the Harris Project. He leaves Ralph a lengthy voice mail on the subject. Ralph is in the habit of picking up voice mail messages once each day. If Larry is asked by his boss about the vendor problem, he is covered because he sent Ralph a message about it.

Question

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Leaving a lengthy voicemail on a matter that requires a quick response is not an effective way to ensure timely communication. Larry cannot be sure when Ralph will pick up his voicemail, and therefore cannot guarantee that he has covered himself with his boss.

Larry Bergeron Needs to Quickly Hear from His Colleague Ralph