The Internal Hire (Scenario)
Wade McKenzie is a new sales manager for The Medi-Mac Group, a medical supply company based in Ontario. Wade was hired from within the firm and he is now supervising many of the people he formerly worked with, including two friends with whom he competed for his new job. As a result, Wade is concerned about potential problems stemming from the performance evaluation process, and is conducting research on the advantages and disadvantages of various methods.
-Over the course of the year,Wade has taken some time to compile and write down a series of anecdotes about his employees.Some reflect particularly superior or ineffective performance,others are just plain funny.All the anecdotes describe specific behaviours of his employees.During the national sales meeting,time is provided for a break out session for each region to meet separately.Wade presents these stories,not revealing the identity of the salesperson.The salespeople all enjoy the funny stories.Wade makes a point of commending the superior performance behaviours.After each of the anecdotes reflecting ineffective behaviours,he asks the group to suggest ideas for handling the situation differently.This is most reflective of which appraisal technique?

Question

Quizplus · Accepted Answer

The scenario describes the use of anecdotes to describe specific behaviours and prompt discussion on how to handle the situation differently. This aligns with the critical incidents appraisal technique, which focuses on specific instances of particularly good or poor performance. The other options (B, C, and D) are not supported by the scenario.