Jack and Jill (Scenario)
Jack Jones and Jill Smith are both managers at a large medical supply firm. Jack emphasizes to his subordinates that the work must be done, regardless of circumstances, and encourages them to meet their sales quotas. He is generally liked, but some employees complain that he is too focused on sales quotas and resent his rather heavy-handed approach. Jill has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families.
-According to Fiedler's contingency model,Jill is ________-oriented.

Question

Quizplus · Accepted Answer

According to Fiedler's contingency model, leaders can be either task-oriented or relationship-oriented. Task-oriented leaders prioritize getting the job done, while relationship-oriented leaders prioritize building good relationships with their employees. Based on the scenario, it is clear that Jack is more task-oriented, as he is focused on meeting sales quotas and getting the work done. On the other hand, Jill is more relationship-oriented, as she tries to build a good rapport with her employees and encourages them to take time for themselves and their families. Therefore, the best choice is C) relationship-oriented.