What Do You Expect? (Scenario)
The employees at Acme Toilets Inc. are not working as hard as Jill, their supervisor, would like. The sales representatives aren't meeting their sales quotas, and Jill can't seem to motivate them to try harder. Jill has been studying Vroom's expectancy theory and has decided to try to apply it to her workplace.
-If the sales reps believe that no matter how hard they work,they will never be able to achieve their sales quotas; their motivation is being influenced by low ________.

Question

Quizplus · Accepted Answer

Expectancy is the belief that one's effort will result in attainment of desired performance goals. Low expectancy in this scenario means the sales reps do not believe that their efforts will lead to meeting sales quotas, affecting their motivation.