Call scripting systems offer a form of predictive analytics for marketing campaigns that attempts to identify target markets or people who could be convinced to buy products.
Correct Answer:
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Q6: Call scripting systems gather product details and
Q19: CRM analysis technologies help organizations segment their
Q20: CRM predicting technologies help organizations predict customer
Q21: Supplier relationship management discovers optimal sales channels
Q23: Employee relationship management (ERM) provides web-based self-service
Q25: Uplift modeling gathers product details and issue
Q26: Supplier relationship management (SRM) focuses on keeping
Q27: Automatic call distribution directs customers to use
Q28: Employee relationship management focuses on keeping suppliers
Q29: Interactive voice response directs customers to use
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