What is enterprise resource planning?
A) The analysis and redesign of workflow within and between enterprises.
B) A standardized set of activities that accomplish as specific task, such as processing a customer's order.
C) The integration of all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations.
D) Management involvement in all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.
Correct Answer:
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