Which of the following represents a business-facing process?
A)loan processing
B)order processing
C)strategic planning
D)customer billing

Question

Quizplus · Accepted Answer

Business-facing processes, also called back-office processes, are invisible to the external customer but essential to the effective management of the business; they include goal setting, day-to-day planning, giving performance feedback and rewards, and allocating resources.

Which of the Following Represents a Business-Facing Process