Most business processes are cross-functional or cross-departmental processes that span the entire organization.Which of the following does not represent a cross-functional business process?
A)order-to-delivery process
B)loan processing
C)taking a product from concept to market
D)processing payroll

Question

Quizplus · Accepted Answer

The process of "order to delivery" focuses on the entire customer order process across functional departments.Another example is "product realization," which includes not only the way a product is developed, but also the way it is marketed and serviced.Other cross-functional business processing are taking a product from concept to market, acquiring customers, loan processing, providing post-sales service, claim processing, and reservation handling.

Most Business Processes Are Cross-Functional or Cross-Departmental Processes That Span