Which of the following can be used to constructively address uncivil emails?
A) Engaging in cyber silence
B) Sending out flames
C) Composing the reply using the deductive approach
D) Using the technique of defusing
E) Composing the reply using the inductive approach
Correct Answer:
Verified
Q51: The Information Overload Research Group is devoted
Q52: Which of the following should be avoided?
A)Sending
Q53: Frequent incoming messages can:
A)increase productivity.
B)increase attention spans.
C)reduce
Q54: Which of the following is true of
Q55: _ involves avoiding escalation and removing tension
Q57: What is cyber silence?
A)It is the tendency
Q58: In the context of electronic communication, which
Q59: Clement, a customer service representative at Sarah's
Q60: _ effect means that recipients are more
Q61: State the guidelines that can be followed
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