A salesperson who asks a need payoff question might ask:
A)"Do you find your current polisher does an adequate job?"
B)"If I can show you how to use less energy per cubic foot in your freezer bins, would you be interested?"
C)"Are you happy with your current service contract?"
D)"What kind of scanner program are you currently using?"
E)"What happens when a storm disrupts your electrical power?"

Question

Quizplus · Accepted Answer

A need payoff question should focus on the benefits of the product or service being offered. Option B clearly presents a potential benefit to the customer by offering to reduce their energy consumption, while options A, C, D, and E do not provide a clear benefit.

A Salesperson Who Asks a Need Payoff Question Might Ask