Which of the following statements about training systems for developing adaptive selling skills is true?
A)The social style matrix is applicable to any international selling situation.
B)An expert system can be used by salespeople to understand their customers and to develop successful sales strategies for each.
C)It is typically quite easy to determine in which social style category a customer fits.
D)The social style matrix provides very specific knowledge for adapting sales presentations.
E)There is no other method available besides the social style matrix for developing adaptive selling skills.

Question

Quizplus · Accepted Answer

An expert system can be used by salespeople to understand their customers and to develop successful sales strategies for each. The other statements are incorrect - the social style matrix may not be applicable in all international selling situations, it may not be easy to determine a customer's social style, and there are other methods available for developing adaptive selling skills besides the social style matrix.

Which of the Following Statements About Training Systems for Developing