When Rosita purchased her new bread making machine, she expected the machine to turn itself off once the bread was cooked. Her new bread maker has burned the last three loaves she tried to make because she forgets that it must be turned off manually. Since the sales clerk emphasized how easy the machine was to use, Rosita has decided that the machine does not live up to its _____ warranty.

Question

Quizplus · Accepted Answer

An expressed warranty is a guarantee that is directly stated or communicated to the customer, usually by the salesperson or in advertising. In this case, if the sales clerk emphasized how easy the machine was to use and gave the impression that it would automatically turn off after cooking, then the machine did not live up to the expressed warranty. Codified, common, communicated, and applied warranties do not fit the context of the scenario.

When Rosita Purchased Her New Bread Making Machine, She Expected