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Jasmine Sells Hazmat Kits That Are Used to Quickly Identify

Question 115

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Jasmine sells Hazmat kits that are used to quickly identify more than 1,000 liquids or solids without the use of a laboratory or a chemist. It's a self-teaching kit that comes with step-by-step diagrams and charts. The kit sells for $3340. Jasmine has a long-time buyer who has agreed to buy two of the systems if Jasmine will give him an extra copy of the instruction manual that comes with the kit. Jasmine wants to continue her relationship with the buyer who typically spends about $50,000 annually with Jasmine's company, but she knows that her sales manager is never going to agree to let her give away the manual, which is the most important part of the kit. What is the cause of the stress that Jasmine is feeling?

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