The flower wholesaler thought negotiations were over when the flower growers' cooperative representative announced, "We'll be shipping the first part of your order next week. I do need to tell you that our shipping costs will be 1 percent higher than last year because of the purchase of a new refrigerated delivery truck." The entire sale was over $30,000, and the 1 percent increase amounted to about $300. What negotiation technique did the coop representative use?
Correct Answer:
Verified
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