Robert always lets his customers know when changes are being made and calls on his customers regularly. As part of relationship marketing, Robert is building a(n) _____ with customers.

Question

Quizplus · Accepted Answer

Constant and close communication with customers will be the single most important source of information about the development of new industrial products and services. Longer-term and more communication-rich relationships are keys to success in international industrial markets.

Robert Always Lets His Customers Know When Changes Are Being