Realizing that its business-to-business customers were looking for long-term solutions, Grand & Toy restructured itself to

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Grand & Toy recognized that its B2B customers were seeking long-term solutions rather than just one-time purchases. By restructuring itself to create more value for the customer, the company was able to meet these needs and better retain their business. This move was likely more expensive initially, but in the long run, it helped to establish better relationships with customers and drive revenue growth.

Realizing That Its Business-To-Business Customers Were Looking for Long-Term Solutions