One reason that many companies are not customer focused is that the concept of customer focus is hard to understand.

Name: One reason that many companies are not customer focused is that the concept of customer focus is hard to understand.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Customer focus involves consistently putting the needs and desires of customers at the forefront of business decisions and strategies. This can be a challenging concept for some companies to fully grasp and implement.

One Reason That Many Companies Are Not Customer Focused Is