McDonald's is so focused on the customer that, at its Hamburger University outside Chicago, managers and franchisees are taught minute details such as the correct arm motion to use when salting fries.

Question

Quizplus · Accepted Answer

The statement is true, as McDonald's places a strong emphasis on providing high-quality, consistent customer service and experience. The attention to detail taught at Hamburger University reflects this focus.

McDonald's Is So Focused on the Customer That, at Its