Salespeople who force themselves to smile at customers all day may actually end up feeling relatively happy. This effect can be best explained by ____.
A)the facial feedback hypothesis
B)excitation transfer theory
C)the Yerkes-Dodson law
D)catharsis theory

Question

Quizplus · Accepted Answer

The facial feedback hypothesis suggests that facial expressions can influence emotional experiences. Therefore, salespeople who force themselves to smile might actually start to feel happier due to the feedback their brain receives from the muscles involved in smiling.

Salespeople Who Force Themselves to Smile at Customers All Day