Jennifer is a student at UCLA. When asked to describe the average UCLA student, she says it is almost impossible to do so because "there are so many different kinds of people at UCLA; the diversity is really amazing." By contrast, when asked to describe the average USC student, Jennifer says:"That's easy; they're all almost exactly the same." Social psychologists would say that Jennifer is displaying what is known as the ____.
A)discontinuity effect
B)scapegoat effect
C)minimal group effect
D)outgroup homogeneity bias

Question

Quizplus · Accepted Answer

Jennifer is displaying the outgroup homogeneity bias, which is the tendency to view members of outgroups as more similar to each other than members of ingroups, underestimating the diversity within outgroups.

Jennifer Is a Student at UCLA