John Babcock was not having a good day.Something seemed to be wrong with the machine he was operating.It had never acted up like this before and John could not determine what the problem was.He knew that his boss would know,but John didn't want to admit to his boss that he couldn't figure it out himself - so he didn't tell her about it.This illustrates a common problem of organizational communication referred to as
A)information overload.
B)lack of openness.
C)improper training.
D)filtering.
E)information bombardment.

Question

Quizplus · Accepted Answer

Filtering occurs when information is withheld or not communicated effectively, often due to fear of negative consequences or a desire to maintain a certain image, as John did by not telling his boss about the machine issue.

John Babcock Was Not Having a Good Day