Scenario C. Consider this scenario: Jay, the CEO of Cardinal Trucking, sends a memo to his Vice Presidents regarding new procedures for succession planning in their company. The Vice Presidents each meet informally, in pairs, to discuss the new procedures. When the procedures are announced to the other employees, they form feedback teams. These teams each draft memos providing feedback to the Vice Presidents and CEO regarding the advantages, disadvantages and potential problems with the new procedures.
-The memos sent by members of project teams to each other are examples of
A)downward communication.
B)upward communication.
C)horizontal communication.
D)management by objectives.
E)vertical communication.

Question

Quizplus · Accepted Answer

The memos sent by team members to each other are examples of horizontal communication, which is communication that occurs between peers or colleagues at the same level in an organization. Downward communication involves information flowing from higher levels of management to lower levels, while upward communication flows from lower levels to higher levels. Management by objectives is a process for setting and achieving goals, and vertical communication refers to communication between different levels of management in an organization.