The manager of the Capitol Restaurant noted that the restaurant had experienced a decreased number of evening customers.The manager promptly ordered the chef to rewrite the evening menu.Customer feedback later indicated that the problem had not been the menu but poor service from the wait staff.The manager's decision to have the menu revised suggests that he failed to
A)identify the problem.
B)evaluate the alternatives and consequences.
C)properly diagnose the cause of the problem.
D)evaluate the decision and its consequences.
E)identify a solution.

Question

Quizplus · Accepted Answer

The manager's decision to rewrite the evening menu suggests that he failed to properly diagnose the cause of the problem, which was poor service from the wait staff. The menu revision was not an appropriate solution to the problem, indicating that the manager did not accurately identify the cause of the decreased number of evening customers.

The Manager of the Capitol Restaurant Noted That the Restaurant