Contessa as the manager of a medium-sized research team of engineers found herself in the midst of a battle between coalitions,each with its own solution to the problem the team faced.Based on this information,Contessa would be best served to follow which of the following courses of action?
A)Contessa should begin with the information both sides have and decide herself which is the best approach.
B)Contessa should ask representatives from both sides to solve the problem in whatever way they can.
C)Contessa should find a mediator to solve the problem.
D)Contessa should encourage both teams to engage in affective conflict to solve the problem.
E)Contessa should use a collaborative method in which she establishes a goal around which the entire group can rally.

Question

Quizplus · Accepted Answer

By using a collaborative method and establishing a common goal, Contessa can encourage both coalitions to work together towards finding the best solution. This will allow for open communication and the integration of ideas from both sides, ultimately leading to a more effective and sustainable resolution to the problem. Option A may result in bias towards one coalition over the other, and option B may not result in an optimal solution. Option C may be helpful, but finding a mediator may take time and delay the problem-solving process. Option D may also result in animosity between the coalitions and not lead to a productive outcome.

Contessa as the Manager of a Medium-Sized Research Team of Engineers