Scenario A. The local Ace Hardware Store manager has several decisions she has to make as the week begins. She always comes in early on Mondays to sift through the paperwork on her desk and decide what needs to be done for the week and in which order. The decisions facing her this week are:
1. determining which sales representatives to see this week to place orders.
2. providing a report to the owner detailing her opinion of whether or not she should purchase several more Ace locations that are for sale in the area.
3. interviewing applicants for two open part-time positions and hiring them.
4. providing input to the owner on a possible upgrade to the checkout technology currently in use.

-The decisions in Scenario A can best be classified as either
A)risky or non-risky.
B)programmed or nonprogrammed.
C)easy or difficult.
D)necessary or not necessary.
E)certain or uncertain.

Question

Scenario A. The local Ace Hardware Store manager has several decisions she has to make as the week begins. She always comes in early on Mondays to sift through the paperwork on her desk and decide what needs to be done for the week and in which order. The decisions facing her this week are:
1. determining which sales representatives to see this week to place orders.
2. providing a report to the owner detailing her opinion of whether or not she should purchase several more Ace locations that are for sale in the area.
3. interviewing applicants for two open part-time positions and hiring them.
4. providing input to the owner on a possible upgrade to the checkout technology currently in use.

-The decisions in Scenario A can best be classified as either
A)risky or non-risky.
B)programmed or nonprogrammed.
C)easy or difficult.
D)necessary or not necessary.
E)certain or uncertain.

Quizplus · Accepted Answer

The decisions in Scenario A are a mix of programmed and nonprogrammed decisions. Determining which sales representatives to see may be a routine decision that can be made using a programmed decision-making process. However, providing a report to the owner on whether or not to purchase additional locations and upgrading the checkout technology are nonprogrammed decisions that require careful analysis and evaluation. Interviewing and hiring applicants is also a nonprogrammed decision as each applicant may bring different qualifications and potential to the position.