Jada knows that the lobby of her office is extremely crowded between 11:45 and 1:15 when people are going to lunch or picking up lunch orders. Although Jada hates crowds, simply knowing when the lobby is crowded increases her sense of ____ control.
A) affective
B) cognitive
C) behavioral
D) interpersonal

Question

Quizplus · Accepted Answer

The sense of cognitive control refers to the individual's belief that they can understand and make sense of their environment. Jada's knowledge about when the lobby is crowded gives her a sense of control over her environment, as she can plan her schedule around avoiding the crowds. This is an example of cognitive control, rather than affective (emotional), behavioral, or interpersonal control.

Jada Knows That the Lobby of Her Office Is Extremely