Behaviors employees engage in that go beyond what is expected by the leaders of the organization are called ____ behaviors.
A) prosocial
B) organizational citizenship
C) brown-nosing
D) mentoring

Question

Quizplus · Accepted Answer

Organizational citizenship behaviors are voluntary actions taken by employees that exceed their job requirements and contribute to the overall success of the organization. Prosocial behaviors can also refer to actions that benefit the organization, but it is a more general term that can apply to any beneficial behavior, not just those related to the workplace. Brown-nosing refers to insincere flattery or attempts to gain favor with leaders, which is not necessarily related to going above and beyond expectations. Mentoring is a specific type of behavior that involves providing guidance and support to other employees, but it is not necessarily beyond what is expected by leaders, as mentoring may be encouraged or even required in some organizations.

Behaviors Employees Engage in That Go Beyond What Is Expected