MATCHING
Complete the following using the terms listed.
-_____ is the era in business history defined by the collection of activities that build and maintain ongoing,mutually beneficial ties between a business and its customers and other parties.
A)outsourcing
B)diversity
C)entrepreneur
D)competitive differentiation
E)private property
F)capital
G)vision
H)factors of production
I)brand
J)relationship era
K)not-for-profit organizations
L)business ethics

Question

Quizplus · Accepted Answer

The relationship era is specifically defined as the era in which businesses focus on building and maintaining ongoing relationships with customers and other parties.

Answer: I 
 A brand is a tool used in the relationship era to differentiate a business from its competitors and build loyalty with customers.

Answer: L 
 Business ethics are important in the relationship era because building trust and maintaining honest relationships with customers and other parties is crucial for success.

MATCHING Complete the Following Using the Terms Listed