Human skills involve ______.
A) directing and controlling operations
B) understanding knowledge and tools of a specific discipline
C) leading and motivating workers
D) seeing the organization as a unified whole

Question

Quizplus · Accepted Answer

Human skills involve the ability to lead and motivate workers, communicating effectively with them, understanding their needs and emotions, and building a team-oriented culture. Directing and controlling operations (A) falls more within technical skills, while understanding knowledge and tools of a specific discipline (B) falls more within conceptual skills. Seeing the organization as a unified whole (D) is a component of systems thinking, which is a combination of technical, conceptual, and human skills.

Human Skills Involve ______