When Toyota was faced with serious quality problems and was forced to recall thousands of vehicles,the company quickly formed a temporary group of employees to brainstorm the problem.This is an example of a _______ team.
A)virtual
B)self-managed
C)problem-solving
D)cross-functional

Question

Quizplus · Accepted Answer

The formation of a temporary group specifically aimed at addressing a quality issue is an example of a problem-solving team. This team's goal is to identify the problem, develop solutions, and implement strategies to prevent reoccurrence. Virtual teams work remotely, self-managed teams operate with minimal supervision, and cross-functional teams bring together employees from various departments to work on a project. None of these fully capture the mission and structure of a problem-solving team in this context.

When Toyota Was Faced with Serious Quality Problems and Was