Lucy is a manager who regularly communicates company news with her employees via e-mail.This is an example of a(n)________ communication channel.
A)formal
B)informal
C)nonverbal
D)oral

Question

Quizplus · Accepted Answer

Lucy's use of e-mail to communicate company news is an example of formal communication because it is an official channel that follows established organizational protocols. This stands in contrast to informal communication, which is less structured and may occur outside of official channels. Nonverbal communication involves communicating without words, such as through body language or facial expressions, and oral communication involves speaking and hearing words directly.

Lucy Is a Manager Who Regularly Communicates Company News with Her