In the opening of this chapter, two men's reactions to spam e-mail were described. The fact that neither of the men was able to shrug off their annoyance to the spam illustrates the fact that ____.
A) emotion is largely consciously controlled
B) emotion is largely outside conscious awareness
C) emotion is a positive coping skill
D) emotion is a negative coping skill

Question

Quizplus · Accepted Answer

The fact that neither of the men was able to shrug off their annoyance to the spam suggests that their emotional response was largely outside conscious awareness. They were not able to consciously control their feelings of annoyance towards the spam.

In the Opening of This Chapter, Two Men's Reactions to Spam