The tendency to assume that others know more than you do in a crisis or ambiguous situation, when in reality, no one knows anything, is called ____.

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Pluralistic ignorance refers to the phenomenon where people assume that others have more knowledge or information in a particular situation, leading them to conform to the perceived norm even if it is incorrect. This can lead to a lack of action or intervention in a crisis or ambiguous situation, as everyone assumes that someone else knows what to do.

The Tendency to Assume That Others Know More Than You