A patient telephones a crisis intervention hotline.The nurse assigned to this center assesses that the patient is experiencing a crisis.What is the most appropriate action for the nurse to take?
A) Define the problem at hand and ensure that the patient is safe.
B) Take control of the situation and tell the patient what needs to be done.
C) Ask the patient how he would like to handle the crisis and follow through.
D) Ask the patient to list all of his problems and prioritize which to deal with first.
Correct Answer:
Verified
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