Hayden, a buyer for a medium-sized company, is assessing the value of competing software products for use in his firm. Which of the following would NOTbe a customer benefit considered in his determination of this product's value?

Question

Quizplus · Accepted Answer

Although monetary price is a factor in determining the overall value of a product, it is not considered a customer benefit. The other options listed (speed of delivery, ease of installation, availability of technical support, and availability of training assistance) are all customer benefits that can enhance the overall value of the product.

Hayden, a Buyer for a Medium-Sized Company, Is Assessing the Value