Organizations try to retain and increase long-term profitability through customer loyalty, which results from increasing

Question

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Customer loyalty is directly related to the value customers receive from products or services. By increasing customer value, organizations can retain customers and generate long-term profitability. Increasing production, market share, sales or market value may lead to short-term gains, but it does not ensure customer loyalty, which is crucial for sustainable profitability.

Organizations Try to Retain and Increase Long-Term Profitability Through Customer