Erica asks Rebecca what housecleaning service she would recommend in Oakview. Rebecca responds that Pristine Cleaning is great if you can be assured that Jamie will be the person assigned to your house. Rebecca's recommendation addresses which of the following service features?
A) Heterogeneity
B) Intangibility
C) Perishability
D) Inseparability
E) Homogeneity
Correct Answer:
Verified
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