Manifestations of Culture (Scenario)
Jacob is vice-president of human resources at Z-Mart, a large chain of department stores with 120 locations across Canada. He is developing a short orientation video to help new employees learn about the organization's culture. The video will begin with the story of Z-Mart's founder, Ziggy Zigwig, and how he started the company with one small store in Hamilton in 1960 and eventually built it into a national chain based on a simple philosophy: "cheaper is better." Today, Ziggy's founding values continue to guide employees and managers as they continually look for ways to reduce prices and pass the savings along to customers. Next, the video will discuss the daily Z-Mart chant, and how each morning the store managers lead all the employees in a rousing store anthem that ends with everyone shouting, "CHEAPER IS BETTER!" The chant usually takes place in the comfortable employee lounges located at the back of every store. Finally, the video will explain some of the key terminology used at Z-Mart. For example, all sales clerks are called "associates," managers are called "partners," and a price reduction is affectionately called a "ziggy" as a nod to the company's founder!
-If successful,Jacob's orientation video should help the ________ process that adapts employees to Z-Mart's culture.

Question

Quizplus · Accepted Answer

The orientation video aims to help new employees learn about Z-Mart's culture and become familiar with its values, daily chant, and key terminology. This process is known as socialization, which involves adapting individuals to the culture of the organization. Culturalization refers to the imposition of a dominant culture on a minority group, association refers to the forming of groups or organizations, and assimilation refers to the absorption of one culture into another.