Focusing on Contemporary Lifestyles at Mario's Morsels (Scenario)
Mario Milano finished closing his busy upscale restaurant after another very late night. He had just sent the last of his exhausted employees home and sank gratefully into the deep easy chair in the small back office. He felt that he had been running on empty for the last four months since the restaurant reviews had come out and rated Morsels as the best new restaurant in town. He could feel his fatigue and noticed that his loyal employees felt the same. In fact he had heard some of them discussing how they had been running ragged with not enough time off or even a chance to enjoy the work. With several of his kitchen staff dealing also with families, the situation was becoming untenable. Mario pulled out a business magazine that had caught his eye earlier with the word "spirituality" on the cover. Brought up in a strongly religious home he understood the concept. But what did spirituality have to do with any workplace? He was intrigued and decided to read though focusing on the cultural characteristics of an organization that related to spirituality.
-Mario recognized that he was personally also exhausted because he was trying to manage everyone too closely.His next step in reinforcing a spiritual culture would be to ________.

Question

Quizplus · Accepted Answer

Empowering employees to make decisions can help create a more spiritual culture by allowing them to take ownership and feel valued in their work. This can also alleviate some of the stress on Mario by allowing him to delegate tasks and responsibilities. Focusing more on customer needs or implementing new work processes may improve the restaurant operationally, but it may not necessarily address the issues related to spirituality and employee well-being. Hiring more Baby Boomers may bring in experience but is not necessarily related to creating a spiritual workplace culture.