The Loaned Car (Scenario)
Colleen is a student, and her older brother has loaned her an old car. The car is in need of several repairs before she will feel comfortable driving it.
-Before talking with an automotive repair person,Colleen needs to assess which factors are relevant to her decision.The car needs new brakes,tires,a muffler,a tune-up,and could also use some bodywork to repair dents and scratches.After consideration,Colleen decides that safety and reliability are relevant.This is which step in the decision-making process?
A)analyze alternatives
B)identify decision criteria
C)develop alternatives
D)select an alternative

Question

Quizplus · Accepted Answer

In this scenario, Colleen is identifying the decision criteria, which involves considering relevant factors that will impact her decision. Safety and reliability are two factors she has identified as important. Therefore, the best choice is B - identify decision criteria.