A customer gives Jan a request that she has never heard before in her 15 years of experience at the hardware store.Since the request involves the application of a new technology,Jan is not sure what to do.This is an example of a(n)________ problem that requires a ________ solution.
A)nonprogrammed,satisficing
B)programmed,rule-based
C)structured,programmed
D)unstructured,nonprogrammed

Question

Quizplus · Accepted Answer

The problem is unstructured, as Jan has never encountered it before. It requires a nonprogrammed solution, as the application of new technology does not have a clear set of rules or procedures to follow.

A Customer Gives Jan a Request That She Has Never