Adam has to tell the members of his department that the office hours have changed from flexible to a strict nine-to-five day.He calls a meeting to explain the change.Participants begin arguing and asking multiple questions about the new hours policy.The next day,Adam realizes that most people still do not have a clear idea about the change,as a result of the confusion at the meeting.Which of the following explains why the message was not understood?
A)The sender did not decode the message appropriately.
B)The recipients did not encode the message correctly.
C)There was interference during the transmission of the message.
D)The channel was not appropriate for the delivery of this message.

Question

Quizplus · Accepted Answer

Interference during the transmission of the message can cause messages to be distorted or misunderstood. The argument and multiple questions during the meeting could have caused interference, leading to confusion and a lack of clarity about the change in office hours.

Adam Has to Tell the Members of His Department That