When a person tells his or her manager what the manager wants to hear,that individual is using which barrier to effective interpersonal communication?
A)filtering
B)selective perception
C)feedback
D)upward communication

Question

Quizplus · Accepted Answer

Filtering is the process of manipulating information to make it more favorable or acceptable. When a person tells his or her manager what the manager wants to hear, they are filtering the information they are providing, which can lead to a communication breakdown and ineffective communication.

When a Person Tells His or Her Manager What the Manager