Core Job Characteristics at JCM Corp. (Scenario)
JCM Corporation's management believes their employees could be more motivated by their jobs. The jobs were recently enlarged and some improvements in motivation have been observed.
-The process of enlarging the jobs was accomplished by increasing job ________.

Question

Quizplus · Accepted Answer

Enlarging jobs through increasing job scope involves adding tasks and responsibilities to an employee's job. This is one of the core job characteristics in the Job Characteristics Model (JCM) that can lead to increased motivation and job satisfaction. Job depth refers to adding skill variety and autonomy to a job, job design refers to the overall structure and organization of a job, and specialization refers to narrowing the scope of a job to a specific set of tasks.