Which of the following processes focuses on the entire customer order process and operates across functional departments?
A)Order to delivery process
B)Customer billing process
C)Customer loan process
D)All of these

Question

Quizplus · Accepted Answer

The order to delivery process involves the entire customer order process, from the initial order placement to the final delivery of the product or service. This process typically spans multiple functional departments, including sales, production, and logistics. The customer billing process and customer loan process are more specific to financial transactions and do not involve as many functional departments.

Which of the Following Processes Focuses on the Entire Customer