What is the primary goal of using As-Is and To-Be process models?
A) To determine employee specific errors
B) To determine measurement metrics
C) To determine the best way to solve a problem
D) To determine what the problem is and then how to solve the problem

Question

Quizplus · Accepted Answer

The primary goal of using As-Is and To-Be process models is to first understand the current state (what the problem is) and then define the desired future state (how to solve the problem). This approach helps in identifying inefficiencies, gaps, and areas for improvement in the current process and devising a plan to achieve a more efficient and effective process.

What Is the Primary Goal of Using As-Is and To-Be