A(n) ________ is the level of expected performance for a given goal; it is a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance is assessed.
A) goal
B) measurement
C) standard
D) control process
E) audit

Question

Quizplus · Accepted Answer

As Figure 16.1 shows, a typical control system has four major steps: setting performance standards, measuring performance, comparing performance against the standards and determining deviations, and taking action to correct problems and reinforce successes.

A(n) ________ Is the Level of Expected Performance for a Given