Upward communication refers to the flow of information
A) From lower to higher ranks in the organization.
B) For the purposes of gaining a promotion.
C) From supervisors to subordinates.
D) From a support department to a line department.
E) Regarding increases in revenue or stock valuation.

Question

Quizplus · Accepted Answer

Upward communication travels from lower to higher ranks in the hierarchy. It is important because management gains a more accurate picture of subordinates' work, accomplishments, problems, plans, attitudes, and ideas. Also, employees can relieve some of their frustrations, achieve a stronger sense of participation in the enterprise, and improve morale.

Upward Communication Refers to the Flow of Information