A contribution of Herzberg's two-factor theory is that it
A) Distinguishes between a need for power versus achievement.
B) Reminds managers to focus on intrinsic as well as extrinsic rewards.
C) Illustrates the difficulty of actually motivating workers.
D) Compounds the problems inherent in motivation theory.
E) Notes that job design is of little consequence to employee motivation.

Question

Quizplus · Accepted Answer

Herzberg made several important contributions. Herzberg's theory highlights the important distinction between extrinsic rewards (from hygiene factors) and intrinsic rewards (from motivators). It also reminds managers not to count solely on extrinsic rewards to motivate workers but to focus on intrinsic rewards as well.

A Contribution of Herzberg's Two-Factor Theory Is That It