Which of the following is an element of an effective plan for crisis management?
A) A communication plan that indicates that the company is in complete control.
B) Competitive actions to bounce back immediately.
C) Psychological and cultural actions for the human and emotional toll.
D) A template for a press statement, to be released before details are learned.
E) A method to quickly distance the company from the crisis.

Question

Quizplus · Accepted Answer

An effective plan for crisis management should include the following elements: (1) strategic actions, (2) technical and structural actions, (3) evaluation and diagnostic actions, (4) communication actions, (5) psychological and cultural actions.

Which of the Following Is an Element of an Effective